General Information - Depary Adventure Sumatra (DAS) Tours

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General Information

Informasi dan ketentuan

    

Preparation
Travel documents
Your passport has to be valid for at least 6 month after the date of your return journey.
Buying a visum in advance is no longer necessary!  The maximum stay on a tourist visum is 60 days!
In case of a longer stay, we advise you to contact first the Indonesian Embassy.
It is advisable to make copies of pages 1,2 and 4 of your passport and keep these stored separated from your passport. In case you lost your passport, delivering the photocopies to the Embassy of your country in Indonesia can speed up the providing of a 'laissez-passer'.
Visa on arrival: Please note that your entry for 25 U.s.$ acquired visa is valid only 30 days and can not be extended.. At the entry to get a white immigration card you must keep because previous required on departure. A departure airport tax amounting to 150,000 rupiah is payable.
Upon arrival at the airport baggage immediately check for damage and must report before leaving the customs area. Gepäckkarren are available free of charge in the luggage strapsAsked by porters often not only whether you should carry the bags, they grab it it easy to immediately to rush.If you want to take their services, you should make clear this them.
Rental Car by Depary Adventure Sumatra: an international drivers licence is required to rent a car, a European is not enough! On Sumatra and quite Indonesia with pretty chaotic driving left. Many motorcycles impede traffic and drive in the evening often without light.We recommend booking a rental car with our driver.
We rent cars with private driver: only 300,000 rupiah or 20 euros per day: (with 7 seats, minimum for 3 day tours, maximum 9 hours per day)
.Eating and drinking: In Indonesia rice, noodles with vegetables eats you already for breakfast (pagi Makan). In General, the Indonesian cuisine is tasty and spicy. The choice of restaurants is very large in tourist resorts. There is a huge selection of restaurants offering Indonesian, Chinese, Japanese and European dishes. Warning is called the local bars.
Sate: meat skewer with peanut sauce. With chicken Sate called ayam, and kambing goat pork, beef Sate daging and babi with pig Sate..
Gado gado: vergetarisches Court steamed vegetables, tofu and bean sprouts and eggs; It is mixed with peanut sauce, lukewarm or cold served.
Nasi goreng is fried noodles fried rice and Mie goreng (Bami Goreng).
The temperatures make regular drinking a must, best air Minum or Aqua, drinking water without carbonic acid and soda, bubbly water.
The famous local beer is Bintang.

Climate : The average temperature in Sumatra are during the day 29 to 30 Celsius and humidity 80%.
In higher regions 16 to 26 ° C, at night up to 15 ° C.
The rainy season lasts from October to March.


Insurances
A travel insurance is always advisable Keep the insurance policy in good custody, because in case of damage, you need this paper. It is advisable to buy a cancellation insurance, at the time you book the trip.
Vaccinations
Vaccinations are no longer obligatory. It is advised to consult your Health service or general practitioner ample time before departure.
For your own safety you are advised to become vaccinated against:
Typhus
An intestinal infection. The vaccination is given in two doses, with a timelap of a month and is active during ca. 3 years. Besides vaccination it is also possible to build immunisation by a cure of three capsules.
DTP
DTP vaccination (diphtheria, tetanus, polio). It is important to be guarded against polio, because this infection has a severe course in adulthood. Vaccination is valid for 15 years. Advised is to renew vaccination every 5 till 10 years, and after injuries (tetanus)
Hepatitis A
Gammaglobuline against infectious hepatitis. Infectious hepathitis is a virusinfect of the liver that spreads mostly by ways of infested food and water. Depending on the given amount, injection of gammaglobuline gives 3 till 6 month protection. Since a few years is available: the vaccine Havrix, that will give a 10 years protection.
Where to get vaccinations
Vaccination can be done by your Health Service or tropic-departments of big hospitals or by your own general practitioner
Malaria
Malaria is spread by infected mosquitos. For prevention of malaria several kinds of malaria tablets are prescribed that have to be taken until 4 weeks after return from your journey. In Indonesia you can find in time treatment for a disease like malaria, especially in the tourist areas. Don't treat yourself, but let a doctor check by bloodexamination which treatment must be given. Do you travel with children or on your own to isolated territories, ask your doctor if additional measures have to been taken.
Cholera
Vaccination against cholera is not advisable, because the available vaccine gives a very low protection and because there is little risk for cholera for tourists. Nevertheless, always be carefull with food, especially shell-fish and fish. These always have to be cooked thoroughly.
Water
Never drink uncooked water from the tap!
Always drink boiled water or water in sealed bottles
Medication
In case you use medicines, bring enough with you, for example in your hand-luggage.
It is wise to take with you medicines against:
•       diarrhoea
•       obstipation
•       fever
•       insect-bites and
•       perhaps travel-sickness
•       further plaster, jodium,
•       ORS ( oral rehydration solution) in case of excessive fluid loss ( by diarrhoea stools)
•       bouillon
•       sun-protection-oil
•       creme for lips
•       and vitamin-tablets for long journeys
Ask your pharmacist for a so called "medicine-passport" if you use medicines or medicines by injection. Ask also for the keeping qualities under the circumstances of your travel.
Information
Information about health in the tropics can be found in publications from the Royal Dutch Institute for the Tropics: Website: www.kit.nl
Luggage
The allowed free luggage is 20 kg pro person. Pro person of 21 years and older 200 cigarettes or 50 cigars or 100 gram tobacco and 2 litre alcoholic drinks may be imported. In Singapore and Malaysia there is capital punishment on carrying addictive drugs like heroin with you.
Airport tax
Airport tax is sometimes included within the ticketprice. In case it is not inclusive, airport tax has to been paid on the spot.
The journey
Means of payment
The monetary-unit is the rupiah (Rp.). You can collect money from the automatic bank automates (ATM) with your bankpass. Bankautomates are in the cities and major villages. In bigger hotels, restaurants and shops credit cards are accepted. Money: Cash in quite Indonesia is the Indonesian rupiah (IDR/RP.).
You can redeem cash and travellers cheques in Indonesian rupiah at major banks. Bank Central Asia (BCA) and Bank International Indonesia (BII) are partners for visa and MasterCard credit cards. There, you can withdraw funds at the counter. Your Passport is required as proof of identity. The amount is paid in rupiah.
Moneychanger offer often slightly better courses as the hotel. But be careful! Include the received money immediately after in the presence of the tool. Out will no longer carry the money into envelopes and insert it directly.

Prices
In larger stores are fixed prices, but in small stores bargaining is usual. This is particular true on the market, or for a short ride in a becak. Bargaining is a very deep settled custom in Indonesia. You soon pay to much if you refrain from it.
Tips
Giving gratuities is a matter of common and good customs.  About a tip for good and attentive service everyone in Indonesia pleased.Calculated in larger hotels and restaurants service charge of 10% is not a tip, but is distributed to all staff. Friendly operation, is there a few thousand rupiah extra. Porter in the hotel and the airport get 5,000 rupiah per bag. For day trips around 50,000 rupiah for the driver.

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Health
You better adapt to your new day and night rhythm immediately at the beginning of the journey. It takes about a day to get accustomed to an hour time difference. To adapt your rhythm to the surroundings, it is a good guidance to follow the Indonesian habits. This means getting up early to use the coolness of the morning, to rest in the afternoon and to go to bed in the evening in time.
Stomach or intestinal disease
In case you get stomach or intestinal diseases. This can occur because of the travelling itself, the time difference, or the change of temperature, humidity and food.
To lower the chance for intestinal disease your are advised:
•       never drink water from the tap
•       not drink too many cold drinks the first days
•       never take drinks with ice cubes, if you want cold drinks, ask bottles from the refrigerator
•       drink softdrinks and mineralwater only from bottles
•       not eat ice from street-carts
Sunburn
The sun radiance in the tropics is much stronger then we are used to. Very soon there is danger of sunburn. A hat, sunglasses and sunprotection-oil are no luxuries!
Clothing
Advised are cotton summerclothes. Cotton textiles are important because they take transpiration fluid easily. For the rainy period there are umbrellas available in the car during your trip. In the cool mountain areas a sweater is advisable.
Post
Letters from Indonesia by airmail take about a week. In luxury hotels you can arrange your post affairs on the hotelcounter.
Other information
Telephone
The entrance number towards Indonesia is 00-62-.
In Indonesia you can call automatic international in the Wartel (telephone shops) by dialling 00-, then your country number (-31 for the Netherlands, -01 for US), then the netnumber without 0 and then the phonenumber.  SIM card: phone: the cheapest way spot among themselves and with europe relating to put up. It is advisable to use the net TELKOMSEL. Cheap area code for calls to Germany with SIM card SIMPATI (provider: TELKOMSEL): 0101749... This SIM card you get for 20,000 RP / € 1.50 each phone shop, you can add the funds. Text messages are a popular means of communication in Indonesia extremely conveniently located, the Indonesians. Swivel: Local calls are cheap in the Wartels (private telephone shops) can be found at every turn, a call to europe costs but 1€ / minute.
Aperture times
Businesses: 8.30-16.00 (mon till fri);
8.30-12.00 sat).
Shops: 8.0020.00 (mon till sat;
9.00-19.00 (sun) warehouses.
Banks: minimal from 9.00-14.30 (mon till fri), 9.00-12.00 (sat).
Government: 8.30-15.00 (mon till thu); 8.30-~2.00 (fri, sat).
Postoffices: 8.00-13.00 (mon till thu); 8.00-11.00 (fri, sat).
Voltage
In hotels 220 V current is used.
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Addresses
Embassy of Indonesia in The Netherlands
Tobias Asserlaan 8,
2517 CK Den Haag
Tel. 070-31 081 00
Open on workingdays from 9.00-12.00 and from 12.00-16.00 hour.
Embassy from Indonesia in Belgium
Tervuerenlaan294
1 |50 Brussel
Tel. 00-32(0)2-77120 14

Indonesian Tourist Promotion Office for Western Europe
Wiessenstrasse 17
D 6000 Frankfurt/Main 1
Germany
tel. 00-49(0)69-233677



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